Frequently Asked Questions

Quick answers to the questions we hear every day. Can't find yours? Contact us — we reply fast.

Q How do I know if I need an eTA, an ESTA, or a full visa?

eTA is for flying into Canada, ESTA is for flying into the USA under the Visa Waiver Program. Many other trips and longer stays need a full visa. Send us your details for a free 2-minute eligibility check.

Q How long does an application take?

eTA and ESTA applications are usually approved within minutes to 72 hours. Visas and permits generally take 2 weeks to 6 months depending on the program.

Q What are your fees?

eTA service is $79.99 and ESTA service is $49.99. All other services are quoted free of charge after a consultation. No hidden fees.

Q Is your service refundable if I am refused?

Yes. Our eTA and ESTA services include a 100% money-back guarantee if the application is not accepted.

Q Do you handle cases in Hebrew?

Yes. Our team is fully bilingual (English, Hebrew) and also supports Russian.

Q Where are you located?

Our office address: Tozeret Haaretz 3, Tower T 24F, Petah Tikva, Israel . We work with clients all over Israel.

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